Remote customer service jobs at virtual call centers are one of the few work-from-home opportunities open to candidates at the entry level. Here's where you can look for a remote role at a virtual call center and how to land the job.
Remote customer service jobs are available directly from companies and also from third-party customer experience firms called BPOs.
Jobs at customer experience BPOs are the easiest to get without experience, but starting pay is relatively low, and work can be inconsistent.
The highest-paying work-from-home customer service roles are with insurance companies, but these jobs may require experience or licensing.
Those new to the field can start at a customer service BPO, then aim for higher-paying roles with specific companies after they gain experience.
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